Returns & Exchanges
At APM Monaco™, we want you to be completely satisfied with your jewelry; therefore, we offer a 30-day return policy for items in their original condition and packaging. Please note that personalized items and earrings are non-returnable due to hygiene and customization reasons.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your jewelry in its original APM Monaco™ box and protective pouch to ensure the items are not damaged during transit.
- 3.Attach the Label
Download and print the prepaid shipping label provided via email, then affix it clearly to the outside of your return parcel.
- 4.Ship and Track
Drop off your package at the nearest authorized courier location and keep your tracking receipt until your refund is processed.